Help & FAQ

WeMetOnce helps people post about a meaningful past encounter or relationship—such as a former classmate, colleague, neighbor, or friend—and gives others a way to recognize the shared memory and choose whether to connect.

Include the general place or context, an approximate time period, and a non-sensitive detail you both might remember. Avoid exact addresses, phone numbers, private messages, identity documents, and details about someone's private life. Our How It Works page has a practical checklist.

No. WeMetOnce cannot confirm a person's identity from a post alone and cannot guarantee that someone will see your post or choose to respond. A possible match is only a starting point for a voluntary conversation.

Community posts are intended for signed-in members. Public information pages and blog articles can be viewed without an account. Review your post and profile visibility settings before sharing personal information.

Posts are submitted for review before they are made visible. If a post is approved and another member believes it relates to them, they may choose to send a connection request. Do not assume that a match is verified or that the other person wants contact.

No. You can decline or ignore a request and should never feel pressured to respond. Use available blocking and reporting controls if someone behaves inappropriately.

No. It is intended for respectful reconnection around genuine shared memories, not dating, surveillance, tracking, harassment, or finding someone for harmful purposes.

Do not share passwords, one-time codes, identity documents, money, or private contact details. Stop the conversation, use reporting or blocking controls where available, and seek help from the relevant authorities if you face a threat or fraud.

No. It is not an emergency response, law-enforcement, or professional investigation service. If someone may be in immediate danger, contact local emergency services rather than waiting for a website response.

Visit our Contact page and select the closest topic. Please do not include passwords, login codes, or unnecessary sensitive personal information in your message.